Privacy Policy for Prowork Software
1. Introduction
Welcome to Prowork Core,
At Prowork, we prioritize the privacy and trust of our users. We understand the importance of maintaining the confidentiality of your personal information and want you to feel secure in using our software. our Privacy Policy is designed to provide you a clear information about the types of data we collect, how we use it and the measures we take to ensure the security of your information.
2. Information We Collect
Personal Information:
We collect your personal information while registering to our software in order to provide you with a personalized and seamless experience while using our software.
We collect following information:
· First and last name of the user
· Contact Number
· Supervisor Name
· Qualification Certificates
· Signatures
· Photos
Usage Information:
· We collect information about your usage patterns, preference location data with your permission, the application also may access metadata and other information associated with files stored on your device to improve our services continually.
· Usage information is used in understanding how you interact with our software, it helps us to enhance its features and functionality.
Device Information:
· We collect information about the device you use to access our software, including device type, operating system, unique device identifiers, device brand and modal.
· Device information is used to optimize your experience and ensure compatibility
3. Why We Use Your Information
Providing Services:
Your information is essential for delivering the services you expect from Prowork. We use it to maintain, improve and customize our software to meet your needs and preferences.
Communication:
We may use your contact information to communicate important updates, alerts and relevant information.
Analytics:
Utilizing the data we build the analytical graphs to helps us gain insights into how our software is used, enabling us to make informed decisions to enhance user experience and address any issues.
Location:
Location data is only captured with your permission, location and time information will be stored and your supervisor will be able to view this information to create timesheets.
4. Security
At Prowork, we prioritize the security and integrity of your personal information. We employ advanced measures to protect your data from unauthorized access and we are committed to maintaining the confidentiality and privacy of your information.
Authentication:
We understand the importance of secure authentication to prevent unauthorized access to your account and personal information. Here's how we ensure the security of your authentication process,
- Password Protection: Your account is protected by a password chosen by you. We encourage you to use strong, unique passwords and update them regularly.
- Secure Account Recovery: In the event that you forget your password or encounter difficulties accessing your account, we have implemented a secure account recovery process and your supervisor will have access to reset your password.
Database Security:
Our commitment to securing your data extends to the databases where your information is stored. Here's how we ensure the security of our databases:
- Access Controls: Access to our databases is restricted to authorized personnel only. We employ stringent access controls, ensuring that only individuals with a legitimate access levels need can access the data.
- Regular Security Audits: We conduct regular security audits and assessments of our databases to identify and address potential vulnerabilities promptly. This proactive approach allows us to stay ahead of potential security threats.
- Data Backups: To safeguard against data loss, we are regularly backing up our databases. In the event of any unforeseen circumstances, we can restore your information to a secure and stable state.
- Incident Response: In the unlikely event of a data security incident, we have established incident response protocols to promptly detect, assess and mitigate any potential impact on your data.
At Prowork, we are dedicated to maintain the highest standards of security to protect your information. Our commitment to security is an ongoing effort and we continuously invest in technologies and practices to ensure the confidentiality, integrity and availability of your data.
5. Children's Privacy
Our software is not designed for users under the age of 18. We do not knowingly collect personal information from children and if we become aware of such data, we take steps to delete it promptly.
6. Changes to this Privacy Policy
To keep you informed, we may update this Privacy Policy to reflect changes in our practices, industry standards or for other operational, legal or regulatory reasons. We will notify you of any material changes and provide you with the opportunity to review and accept them.
7. End User Licence Agreement
Our "End of User Agreement" can be found HERE
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us at wolf@prowork.ie.
Thank you for choosing Prowork software. We appreciate the trust you place in us to handle your personal information responsibly.